Education Officer (1-Year Contract)

About This Role

We are looking for a proactive and organised Education Officer to support the planning and execution of educational programmes within a museum and heritage environment. This role involves coordinating school visits, managing programme logistics, handling stakeholder communications, and supporting content development for public education initiatives.

This is a great opportunity for candidates who enjoy working in a fast-paced environment, engaging with students and educators, and contributing to meaningful educational experiences.

Key Responsibilities

Educational Programme Support

• Coordinate and manage school visit bookings through online booking portals, emails, and phone enquiries

• Liaise with schools, teachers, vendors, and internal stakeholders regarding programme arrangements

• Welcome and brief large student groups during museum visits

• Assist with crowd management and ensure smooth programme operations during peak periods

• Prepare and coordinate programme logistics, learning materials, and operational requirements

• Monitor, stock-take, and procure programme resources where required

• Maintain and update programme SOPs and operational guidelines

• Collate programme statistics, attendance records, and monthly KPI reports

Workshops, Programmes & Content Support

• Coordinate logistics and equipment for educational workshops and programmes

• Support the execution of both onsite and virtual programmes

• Assist in research and content development for educational and public engagement initiatives

• Handle dissemination of marketing and educational materials such as brochures, newsletters, and resource kits

• Assist in maintaining educational and interpretive spaces

• Support ad-hoc duties and projects assigned by supervisors

Requirements

• Diploma or Degree in Arts Management, Education, History, Humanities, Museum Studies, or related fields preferred

• Candidates with relevant administrative, coordination, customer service, or programme support experience are welcome to apply

• Comfortable managing and addressing large student groups

• Strong communication and interpersonal skills

• Good email writing and stakeholder coordination abilities

• Organised, detail-oriented, and able to multitask effectively

• Able to adapt well in a fast-paced and dynamic environment

• Proficient in Microsoft Office applications, especially Excel, Outlook, and Microsoft Teams

• Experience using booking systems or online portals will be advantageous

Additional Information

• 1-year contract

• May be required to support programmes on selected weekends when needed