Equipment Servicer-Prosthetics & Sensory Aids Service

This position is located in the Prosthetics and Sensory Aids Service for the VA Boston Healthcare System located at the Jamaica Plains, MA campus. This position is full time at 40 hours per week.

Major duties and responsibilities include: Repairs manual and electrical wheelchairs, scooters, power assist devices for wheelchairs, and a variety miscellaneous durable medical equipment to meet the comprehensive functional mobility and assistive technology needs of the individual Veteran. The incumbent must provide installation of complex rehabilitation seating equipment on manual and power wheelchairs. The incumbent must be independent, practice with great autonomy, demonstrate the knowledge and skills to provide services appropriate to the nature of the equipment repairs and/or programming. The incumbent initiates and provides a program of general preventative maintenance, repairs, and warehousing for power/ manual wheelchair, assorted durable medical equipment, seating and positioning equipment, and their replacement components. Incumbent is responsible for work initiation of work orders completion using the Prosthetic and Sensory Aids Service (P&SAS) Electronic Work Order Form. Incumbent must be knowledgeable in open-market and contractual wheelchair and durable medical equipment products and their function. Must provide training for medical center and spoke site staff, P&SAS staff, and patients on the functions of manual wheelchairs, power wheelchairs, components of manual and power wheelchairs, complex rehabilitation seating components, environmental control unite, and augmentative communication technology as required. Incumbent establishes work methods and procedures to test, diagnose, and repair all electric/electronic components associated with motorized wheelchairs and electric-motorized 3 and 4 wheel carts that are out of factory warranty. The incumbent repairs and maintains all components of an electric wheelchair to include the support battery charger unit. This includes making repairs that can be accomplished by removing replacing, tightening, splicing, insulating and soldering defective wiring, controls, motors, power modules including intricate printed circuits, replacement of switches, relays, micro-chips, fates, transistors and diodes. Power/Manual wheelchairs and carts, under warranty, must be inspected by the incumbent for acceptance or return to the vendor or factory for repair or replacement. Incumbent assembles, energizes, adjusts and tests new power wheelchairs before issuance to severely disabled patients and accomplishes necessary modifications for hand or chin controls, various supportive or restrictive devices such as straps, belts and postural supports for maximum benefit to the patient in the operations of the power wheelchair. Position will require travel to multiple sites. Incumbent will manage a credit card in alignment with the PD description. The incumbent is responsible for purchasing and maintaining adequate inventory of components on hand to allow repairs to be accomplished without undue delays. Performs other related duties as assigned. Work Schedule: Full time, Monday-Friday 8:00am-4:30pm. Compressed/Flexible Schedule: Not Authorized. Position Description Title: Equipment Servicer, PD#523-00853-0. Relocation/Recruitment Incentives: Not authorized. Telework/Virtual/Remote Work: Not Authorized. Relocation/Recruitment Incentives: Not Authorized. Permanent Change of Station (PCS): Not Authorized. Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Financial Disclosure Report: Not required. Notifications: This position is in the Competitive Service. Current Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position requires a physical. This is a Bargaining Unit position. These positions are covered by Federal Wage System Special Wage Rates for the Boston, MA area. Incomplete applications will not be considered.

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Pre-employment physical required Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.