Core Responsibilities Strategic HR Partnership Serve as the single point of contact for assigned shift operations. Partner with operations leadership to support workforce planning and engagement. Act as SME in employee relations, work environment, and disciplinary processes. Provide coaching and guidance to first-line leaders on people-related matters. Support organizational change initiatives and drive continuous improvement in employee experience and culture.
Employee Relations & Compliance Lead progressive discipline and labor case management, ensuring legal compliance. Educate teams on best practices for maintaining a respectful and inclusive work environment. Monitor adherence to company policies, norms, and procedures. Participate in policy deployment and internal promotion processes. Support audit readiness and compliance with people-related controls.
Employee Engagement & Experience Champion employee engagement initiatives, including recognition, communication, and wellness programs. Coordinate onboarding and offboarding processes. Conduct locker and gowning audits and follow-ups. Promote a culture of feedback, inclusion, and continuous improvement. Actively monitor and improve employee experience metrics (e.g., eNPS, participation rates). Actively participate in the Operational Excellence programs, including their forums and activities, while promoting and supporting the culture of continuous improvement within the organization
Talent Development support & Coaching Administer internal transfers and individual development plans (IDPs). Ensure IDP commitments are tracked and fulfilled. Initiate and manage individual coaching for development. Support capability building and succession planning within the business unit. Ensure employees receive the training needed for their roles.
HR Analytics & Metrics Monitor and analyze HR metrics and KPIs to identify trends and improvement opportunities. Report on HR performance and people-related indicators. Use dashboards and analytics tools to support data-driven decision-making. Develop strategies to improve KPIs related to engagement, retention, and development.
Operational Support Support shift headcount reconciliation and PCN creation as backup. Manage vacation and overtime administration for non-exempt employees. Maintain and update employee files and termination records as applicable. Investigate and manage NCRs related to human error. Process purchase requisitions as needed.
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