Income Audit Supervisor
- Ensure accuracy, completeness, and integrity of all hotel revenue transactions across all revenue centres.
- Audit and reconcile daily revenue from Rooms, Food & Beverage outlets, Banqueting, Spa, and other ancillary revenue streams.
- Review and verify Opera PMS night audit reports, identifying and investigating variances, posting errors, rebates, complimentary postings, and other discrepancies.
- Prepare and distribute the Daily Revenue Report (DRR) accurately and on time for management review.
- Reconcile revenue between Opera PMS and POS systems to ensure all transactions are correctly recorded.
- Verify banquet and event charges against approved contracts and supporting documentation.
- Review rebates, voids, complimentary transactions, no-shows, and rate overrides to ensure proper authorization and compliance with policies.
- Reconcile loyalty programme transactions, corporate billing, and OTA commission statements, and escalate discrepancies when necessary.
- Prepare daily Output VAT and Trial Balance reports.
- Conduct periodic cashier audits and report discrepancies promptly.
- Maintain complete, organised, and audit-ready documentation (electronic and physical).
- Ensure compliance with hotel financial policies, internal controls, and statutory requirements.
- Support internal and external audit processes as required.
- Bachelor’s degree in Accounting, Finance, Hospitality Management, or related field preferred.
- 3–5 years of experience in income audit, night audit, or hotel finance in a 4–5 star or premium hotel environment.
- Experience with Opera PMS and POS systems is essential.
- Strong knowledge of hotel revenue operations, accounting principles, VAT/tax reporting, and internal controls.
- Proficient in Microsoft Excel and financial reporting tools.
- Strong analytical skills with high attention to detail.
- Ability to identify discrepancies and resolve issues efficiently.
- Strong organisational skills with the ability to manage deadlines and work under pressure.
- High level of integrity and professionalism.
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.