Medical Support Assistant (Office Automation)

About the Position: This position is located in Tacoma, Washington. A recruitment or relocation incentive may be authorized. Advanced in hire may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. This is a Direct Hire Solicitation

Perform receptionist and clerical functions in an ambulatory clinic, including data entry, appointment scheduling, and coordination with specialty services.

Complete patient order forms, lab requests, and other administrative documentation.

Verify patient eligibility and provides information on clinic and hospital policies and procedures.

Communicate appointment delays and resolves routine administrative concerns.

Support in-processing and out-processing of outpatients, families, and caregivers.

Respond to emergency calls, follows communication protocols, and operates emergency systems.

Relay essential information to emergency medical personnel and communicates clearly during emergency operations.