MS Specialist OSS
OSS Engineer responsible for the design, implementation, and maintenance of Operations Support Systems to ensure efficient network and service management.
Design, deploy, configure, and maintain OSS platforms for network monitoring, fault management, performance management, and service assurance.
Integration: Integrate various network elements and IT systems with OSS solutions to create a unified operational view.
Troubleshooting: Diagnose and resolve issues related to OSS applications, databases, and underlying infrastructure.
Automation: Develop and implement automation scripts and tools to streamline operational processes and improve efficiency.
Documentation: Create and maintain technical documentation, including system designs, configurations, and operational procedures.
Monitor and manage telecom multi vendor OSS platforms (LiENM,U2020,Ceragon Netmaster, NEC,AIMOS) to ensure 24/7 fault and event management operations.
Perform L2-level incident investigation, root cause analysis, and resolution for P2/P3/P4 incidents while meeting defined SLAs.
Conduct routine system health checks, process monitoring, trap testing, log collection, and diagnostics across OSS environments.
Manage alarm correlation, suppression, enrichment, and beautification to improve alarm quality and operational efficiency.
Support application upgrades, SSL certificate renewals, and configuration changes with minimal service impact.
Prepare and maintain SOPs, known issue documents, reports, and escalate recurring or critical issues to L3 teams until closure.
Must Have: ,
- 4 to 6 years Hands on working experience in OSS preferably LiENM/ Mantaray/NEC/Ceragon/U2020 application O&M along with experience in Telecom & strong in telecom concepts.
- System Administration knowledge of Linux/Kubernetes environment.
- Good Knowledgknowledge knowledge ofofe on OSS application and its flow towards NE,N BI & SBI.
- Excellent written and verbal communication and interpersonal skills.
- Strong facilitation skills and ability to gain consensus.
- Takes initiative to creatively resolve issues and find solutions.
- Comfortable communicating to all levels within the organization
It would be nice if you also had:
- Experience in Linux, Shell scripting, SQL and hands-on ,Hands-onexperience
- Kubernetes/OpenShift OpenShift shift basic Script knowledge