Outbound Logistics Executive

Tetra Pak is looking for an Outbound Logistics Executive who will drive Order Management and Design Handling operational performance within an assigned portfolio of customers, working with a continuous improvement approach towards process improvement opportunities.

This is a permanent position based in the Binh Duong Factory.

As an Outbound Logistics Executive, you will:

• Plan logistics for all shipments in line with requirements and in coordination with internal and external stakeholders
• Manage multiple lines of communication between factory, customers, logistics service providers, and other stakeholders
• Ensure the integrity of import/export documentation, including Bills of Lading, Commercial Invoices, Packing Lists, and other statutory documents
• Ensure on-time completion and compliance of outbound/inbound shipment process flow in TMS and related systems
• Continually review shipment schedules and report exceptions to relevant stakeholders
• Ensure compliance with trade and destination requirements on legal, transportation, and customs authority matters

Operational Logistics Optimization

• Drive KPI management and improvement activities to meet logistics service provider targets
• Manage end‑to‑end logistics operations including customs clearance, logistics documentation, and transportation
• Participate and contribute to World Class Manufacturing (TPM) activities to eradicate logistics losses (costs and service level), involving other stakeholders as needed
• Proactively identify improvement opportunities and drive logistics activities to achieve the lowest possible total logistics cost and improved service levels
• Work with Planning, Warehouse, and Customer Service teams to ensure timely execution of orders and adherence to customer delivery dates
• Secure logistics quality of service towards customers, including claims/complaints management, root cause analysis, and loss removal
• Participate and contribute in weekly, monthly, and quarterly meetings internally and with related stakeholders
• Handle end‑to‑end warehouse operations of finished goods — from goods receipt, storage, to final delivery to customers, including transportation

We believe you have:

• Knowledge of theory and principles within a professional discipline and some specific technical/operational practices built through limited job experience
• Minimum 2 years of operational experience in the relevant area of expertise
• Native Vietnamese language proficiency and professional-level English