Product Specialist (MCS)
About the Company
As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.
Summary of the Role
Responsible for driving sustainable growth of Advance Surgery, Disinfectant portfolio, meeting sales and profitability targets and building long-term partnerships with key accounts. This role bridges technical expertise with customer engagement, ensuring products are successfully implemented, standardized and aligned with market requirements.
Key Functions / Responsibilities
Promote products and services within assigned hospital accounts to healthcare professionals (HCPs) to meet or exceed sales targets
Develop, implement, and maintain account management plans to drive growth strategies for key accounts, build customer awareness, and arrange and lead product demonstrations
Identify and expand opportunities within existing and new accounts
Develop a strong understanding of the market, while tracking competitor activities and customer preferences
Achieve high levels of customer satisfaction through strong customer relationships, product support, and value-added services
Manage negotiations and agreements during the sales process, and represent the company at local events and conferences
Continuously improve product knowledge and selling skills to deliver exceptional support and differentiate Terumo from competitors
Provide clinical and technical advice and support to surgeons and nurses to ensure the accurate and safe use of products
Support the launch of new products within assigned accounts
Undertake additional duties as required to support the achievement of overall company objectives
Complete and submit all required reports (sales, customer, expense, etc.) within timelines specified by management
Demonstrate enthusiasm for continuous learning about products, competitors’ offerings, and current market trends and best practices
Conduct all activities with integrity, demonstrating ethical practices and consistent professional behavior
Implement sales and marketing plans to achieve business objectives
Cultivate and maintain strong business relationships
Education & Experience
Nurse, Medical Technologist, Bio Medical Engineering and Medical Science
Functional / Technical Skills
5+ years of industry experience
Excellent interpersonal, facilitation, coaching, communication, and consulting skills
Selfstarter with a strong results orientation and a proven ability to drive business toward long-term goals
Note to External Recruitment Agencies:
Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.