Psychology Program Manager

Psychology Program Manager is responsible for delivering Organization Development services to more than 3,800 CVHCS employees, 1 Medical Center, 3 Community-Based Outpatient Clinics, 1 HCC. These services include strategic planning support, workplace assessments, teambuilding, stress management, executive coaching, leadership development, VA All Employee Survey analyses and interpretation, transition briefing, and systems redesign work.

Duties include but are not limited to: Essential Responsibilities Responsible for supporting 1 Medical Center, 3 Community-Based Outpatient Clinics, 1 HCC. Plans and/or accomplishes special projects that address specific client needs. Incumbent delivers educational, consultative, and coaching services and serves as resource to Richmond and CBOC Service Chiefs and supervisors. Incumbent addresses leadership development training across the facility. Develops coaching and mentoring methods to assist supervisors in the recruitment, selection, and retention of employees. Directly supervises the Program Specialist (Data Analyst) and the Program Specialist (Employee Engagement Specialist). Partners with facility leaders and executive teams assisting with strategic planning efforts, team development, stress management, and leadership development processes. Serves as primary consultant to facility leaders on AES action planning and culture change. Works in close partnership with aligned internal stakeholders, such as Public Affairs and Organizational Health Committee staff, to ensure overall quality of all phases of the AES process. Reports ongoing updates to EXO and/or facility leadership on the AES. Provides facility AES action planning program management activities to include reporting requirements, policy adherence, quality assurance, submission monitoring, metric analyses and creation of accountability systems. Researches ways to improve AES throughout the organization, partnering closely with the VA National Center for Organization Development to accomplish these analyses. Provides ongoing consultation to determine best practices that can be implemented to improve levels of employee engagement, civility in the workplace, and customer service. Orients, teaches, and serves as a consultant and assists in their formulation of organizational health. Serves as a facility subject matter expert in OD Psychology instrument selection and use. Works directly with executive leadership teams, provides ongoing consultation around issues that impact strategic planning efforts, problem solving, and conflict management and resolution. Serves as a network subject matter expert in team building activities and trains, orients, and advises other OD Psychologists within the overall network on appropriate resources, tools, and techniques for team building. Researches employee engagement and psychological safety measures at local and network levels and analyze factors that contribute to both higher and lower outcomes to support ongoing development of best practices and implementation of those best practices. Utilizes and analyzes All Employee Survey data to help direct work with local teams. Enriching Elements Serves as a member or chair of the facility committees aimed at addressing aspects of employee experience, engagement, and cultural transformation including but not limited to HRO, system redesign, employee whole health. Serves on committee as assigned. Represents the facility at professional community group/events and committees, in conferences/meetings with VA officials, congressional representatives, Veterans Service Organizations, union officials, academic affiliates, managers, supervisors, and staff from other disciplines or work units, and/or with representatives of local public interest groups, congressional district offices and employees of State and local governments as requested. Makes complex presentations at national, VISN, facility and professional meetings as appropriate. Actively participates in appropriate professional organizations (e.g., American Psychological Association, Society of Psychologists in Leadership, and Society of Consulting Psychologist). Serves as oversight for the implementation of all facility-level employee engagement activities to include employee luncheons, employee badge program, supervisory trainings, EXO campaigns, awards ceremonies, winter events, and/or other activities as assigned by Chief, EXO. Work Schedule: Mon - Fri, 8:00 AM - 4:30 PM Compressed/Flexible: Not Authorized Telework: AD-Hoc Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.