SALES AND SERVICE ENGINEER (industrial)

Company Overview

CHEE FATT CO., (PTE.) LTD. is a leading distributor of precision hand and power tools, industrial consumables, and equipment in Southeast Asia, serving industries including Marine, Offshore, Oil & Gas, Aviation, Aerospace, Construction, and Utilities from offices in Singapore, Malaysia, and UAE.

Job Summary

Drive business growth by combining technical expertise with client-facing sales. Assess customer needs, deliver tailored mechanical engineering solutions, and provide end-to-end support across the sales cycle.

Responsibilities

• Identify and evaluate new business opportunities within the aerospace sector to expand market presence
• Prepare detailed technical proposals that address client requirements and demonstrate solution value
• Conduct product demonstrations to effectively communicate technical features and benefits to clients
• Close sales deals by negotiating terms and aligning solutions with customer needs
• Provide after-sales support including troubleshooting technical issues, overseeing installation processes, and conducting site visits to ensure customer satisfaction
• Maintain and strengthen client relationships through regular communication and timely follow-up
• Accurately log all client interactions and sales activities in CRM to support sales tracking and forecasting
• Utilize MS Office tools to prepare reports, presentations, and correspondence
• Travel within Singapore as needed to meet clients and support sales activities

Preferred competencies and qualifications

• Possession of a valid driving licence is advantageous for client visits and site support