Spa Lead Therapist
- Provides exceptional service aligned with hotel standards, including the maintenance of spa facilities, ensuring the smooth operation of reception, hosting, bookings, and reservations, and addressing all facility-related questions.
- Assists the Spa Manager in spa operations such as maintaining inventory of supplies and organizing departmental communication meetings.
- Oversees the training of all therapist colleagues, conducts departmental performance appraisals, and coordinates with body technician services with spa programs.
- Graduate of a degree in Hospitality Management or a related course, and with a Spa Therapist license, Department of Health Massage therapist certification is an advantage.
- Minimum of two (2) years of experience with spa operations in a luxury hotel is an asset.
- Strong leadership skills, service-oriented with excellent written and verbal communication skills.
- Proficient in Opera Cloud and Microsoft Office applications.