Spend Management, Program Manager

You will bring structure and clarity to complex programs, lead change management efforts, and help ensure our matter management and eBilling systems are optimized to meet the evolving needs of the organization. This is a high-impact role where your analytical rigor, communication skills, and ability to manage ambiguity will make a meaningful difference. Minimum Qualifications Bachelor's degree and 6+ years of relevant experience in business analysis, systems analysis, legal operations, or a related field OR Master's degree in a specialized field (e.g., Information Systems, Business Administration, Law, Computer Science) and 4+ years of relevant experience Deep, proven Business Analysis and Systems Analysis skills, including strategic planning and project management; experience with developing KPIs and milestones, data visualization technologies, and implementation Excellent communication, organizational, and problem-solving skills, with particular emphasis on data storytelling and driving consensus. Experience working within a corporate legal department or law firm environment Hands-on experience with matter management systems and/or eBilling platforms (e.g., TeamConnect, Litify -Salesforce based solution) Familiarity with legal billing guidelines, outside counsel management, and invoice review processes Preferred Qualifications Demonstrated experience leading enterprise-level programs with multiple stakeholder groups Proficiency with business intelligence and reporting tools (e.g., Tableau, Power BI, Excel) Change management certification (e.g., Prosci ADKAR, CCMP) is a plus Project management certification (e.g., PMP, PMI-ACP, Agile/Scrum) is a plus Familiarity with common AI tools and platforms