Transportation Assistant

Attention to detail and strong customer service are mandatory duties for this position. The Beneficiary Travel Program provides transportation at Government expense to beneficiaries and their attendants traveling to and from VA facilities and other places for the purpose of examination, treatment, or care. The incumbent serves as the primary contact to Veterans and vendors for patient transportation needs.

Duties: - Performs work involving consult management, appointment scheduling and admissions scheduling. - Arranges all modes of transportation via air ambulance, commercial air, taxi, ambulance, bus, and/or contracted transportation services. - Independently manages the Travel Program. - Authorizes obligations and requests for additions, deductions, and/or movement of funds. - Maintains manual and electronic accounting records. - Determines appropriate fund control points to utilize and enters authorizations. - Receives invoices for payment of transportation services; investigates authorizations, orders, and/or utilizes computer systems. - Secures reservations and tickets from carriers. - Prepares appropriate documentation and/ or scheduling for traveler according to government rates or substantial rates. - Collects, compiles, and tracks data in support of the beneficiary travel program. - Performs analysis of data and generates a variety of reports. - Prepares detailed reports of funds deposited and withdrawn monthly and on demand as needed. Work Schedule: Full-Time, Monday through Friday, 8:00AM - 4:30PM. Tour of duty to be determined by supervisor, based upon the needs of the facility. Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Transportation Assistant/PD03558A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.