6 Months Insurance Claims Assistant | Central | Up to $3000 #NKA

Location: Raffles Place

Duration: 6 months contract

Working Hours: Mon - Fri, 9 - 6 (OT to be expected)

Salary: Up to $3000 + 0.5 month bonus

Job Responsibilities:

• Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates.
• Cross-check different system.
• Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types.
• Optimize workflows based on high volume claims and achieve it within same day turnaround time.
• Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)
• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.
• Any other ad-hoc assignments assigned by supervisor.

Job Requirements:

• Minimum Diploma in any field with relevant admin duties or customer service experience
• Comfortable working OT daily if needed

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd