Bank Officer (Credit Card – Marketing & Service Support) #HMS

Bank Officer (Credit Card – Marketing & Service Support)

📍 Location: Central
🗓️ Duration: 12-month contract
💰 Salary: S$3,000 – S$4,000
🕘 Working Hours: Monday to Friday, 8.45am – 6.15pm

Key Responsibilities

1. Premium Benefits & Lifestyle Fulfilment

• Perform VI Limo portal checks (monthly spend validation, CVP entitlement usage, CPortal verification)
• Manage Priority Pass issuance and eligibility checks for VI and Private Banking clients
• Handle World Mastercard limo request eligibility (based on quarterly spend criteria)
• Coordinate World Mastercard golf tournament participation checks and responses
• Support lifestyle bookings (gym access, padel, pickleball and related benefits)
• Execute birthday fulfilment for top-spending clients

2. Card Operations & Onboarding Support

• Support metal card onboarding fulfilment
• Handle RM (Relationship Manager) and CSO enquiries
• Ensure accurate processing of client entitlement and service requests

3. Marketing & Campaign Support

• Support monthly World Mastercard “10X” campaign communications
• Assist with EDM creation/distribution and Facebook campaign updates

4. Administration & Billing Control

• Perform invoice verification, processing, and tracking (e.g. limo services, Priority Pass billing)
• Ensure accuracy in entitlement usage records and service fulfilment logs

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820