Digital Experience Manager

The ideal candidate brings a proven track record of delivering innovative shopping experiences for a premium, global brand. You will play a significant role in defining the marketplace and social commerce experiences that distinguish official Apple digital stores as the top destinations for shopping Apple products. Collaborating with Creative Designers, Product Management, and other business stakeholders, you will define the customer journey, content strategy and ongoing optimization and enhancement plans to ensure a seamless, performant and engaging shopping experience. Minimum Qualifications 12+years demonstrated experience defining and developing consumer facing digital shopping journeys, or e-commerce experience for a premium global brand Team management experience with proven leadership capabilities Deep knowledge of regional retail industry trends, marketplaces and social platforms including AliPay, WeChat, Tmall, Douyin etc. Demonstrates Apple’s values of inclusion and diversity.
Fluent in both English and Chinese (Mandarin). Preferred Qualifications BA/BS in related field or MBA Exceptional ability to problem solve, develop creative solutions, and demonstrate. Experience working closely with creative and UX teams to create innovative customer experiences and define shopping journeys. Exceptional communication, storytelling, and presentation. Self starter with proven ability to influence across teams to drive innovation and results. Adept at building collaborative bridges and fostering relationships with cross functional and global teams, in addition to flexibly adapting to feedback.