Product Manager, Apple Services Commerce

The Apple Services Commerce Product Manager role owns the end-to-end strategy and execution of foundational account experiences, from initial sign-up and authentication through ongoing account management, security, recovery, and deactivation. This role is responsible for ensuring account experiences are intuitive for users while meeting the highest standards for security, privacy, and compliance. The Product Manager performs competitive research, comes up with new feature ideas, drives roadmap prioritization, defines success metrics, writes product requirements and uses data and experimentation to continuously improve sign up funnel, conversion, retention, and account health across different various lifecycles. This role plays a critical part in building user trust and enabling seamless access to products and services at scale. Minimum Qualifications Bachelor’s Degree in Business, Engineering, Computer Science, etc. 7+ years of product management experience, with ownership of platform or user-facing systems Strong experience with user identity, authentication, account management, or lifecycle flows Strong ability to translate business needs to feature and product designs Excellent communication skills, with the ability to influence without authority Experience working on large-scale, global products is a strong plus Extraordinary relationship skills collaborating and influencing across teams Proven ability to ship high-quality products in complex, cross-functional environments Deep empathy for users combined with a strong understanding of security, privacy, and risk trade-offs Highly analytical and comfortable using data to drive decisions and prioritize work Preferred Qualifications MBA or Master’s Degree in related fields is preferred Prior experience working in user accounts space is a strong plus Works effectively in a rapid and very collaborative environment and manages ambiguity with minimal guidance Analyze market trends, customer behavior, and competitive landscape to uncover growth opportunities and support business decisions Expertise in leading growth and customer acquisition efforts for subscription services