Sales Admin Executive

Job Description

• Support day-to-day administrative operations within the Sales Department.
• Manage and maintain sales-related documentation, contracts, and correspondence.
• Coordinate and schedule meetings, appointments, and follow-ups for the Sales team.
• Provide consultation services to students, recruitment agents, and corporate clients regarding:
  - Admissions procedures
  - Program advancements
  - Instalment plans
  - Enrolment requirements
  - Other professional program offerings
• Deliver high-quality customer service to walk-ins, phone inquiries, emails, and other communication platforms.
• Conduct market research to identify new student recruitment sources and potential markets.
• Assist in preparing sales action plans, identifying target accounts, and projecting enrolment goals.
• Manage and achieve assigned student recruitment targets.
• Collaborate with external marketing agencies to plan and execute recruitment campaigns on social and digital platforms.
• Maintain accurate and updated databases, ensuring timely follow-ups and service standards.
• Provide regular feedback on market trends, competitor activities, and recruitment performance.
• Organise and support recruitment activities, events, and educational exhibitions.
• Monitor the performance of campaigns and on-site events.
• Utilize CRM systems to manage leads, follow-ups, and customer interactions.
• Perform other duties as assigned by the Management.

Job Requirements

• Minimum 1 year of working experience in a relevant industry, preferably in education, sales, or customer service.
• Diploma or Degree in any discipline.
• Strong communication and interpersonal skills.
• Able to work independently and as part of a team.
• Proficient in Microsoft Office and CRM tools.
• Detail-oriented with strong organizational and time-management skills.
• Willing to travel locally for events or exhibitions, if required.