Senior Executive, Industrial Sales Services

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Job Description:

Credit Control Management

o Review creditworthiness of customers on a periodical basis.

o Apply credit application for credible customers from the Credit Committee.

o Issue & submit Proforma Invoice to customer in a timely manner.

o Monitor overdue debtors’ account and resolve within specified period.

Sales Order Processing

o Comply to SOP and company policies.

o Issue & submit Purchase Order & signed Sales Contracts from customer.

Product Registration

o Initiate and execute new product registration process.

o Ensure SAP Material code are ready for use in creating a quotation & sales order for new products in SAP

Shipment and Deliveries

o Coordinate with relevant Dept to ensure approvals & confirmation artwork for packaging is done in a timely manner.

Customer Complaint

o Log Customer Complaints

o Process Corrective Preventive Action Report

o Monitor progress of Customer complaints

  • Monthly Customer Complaint Report to be generated and shared with the Sales and Support team.

  • Weekly Payment Chaser sent out for all Debtors Ageing above 30 days.

  • Weekly Credit Hold Release Form submission for blocked orders 2 days before loading.

  • Coordinate and manage all Customer Visit requirements.

Requirements

  • Degree in Business Admin/related studies.

  • 3-5 years in sales support function & logistics background.

To apply, please submit your resume and cover letter outlining your interest for this role.

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