Spa Therapist

• Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/ departure.
• Conduct our range of Therapy Treatments to the highest standard in line with company standards.
• To anticipate guests needs whenever possible in order to enhance quality of service and exceed clients expectations.
• Represent Carton House's passion for customer service, proactively ensuring each guest has the memorable experience expected at Carton House.
• To assist in positively promoting service / products within the Resort and maximize every sales opportunity.
• Be aware of Resort promotions or special activities.
• Continually aim to improve our guests experience, ensure our highest levels of customer satisfaction.

• Be fully qualified in all beauty and massage treatments (ITEC, CIDESCO, CIBTAC).
• Have excellent customer service skills.
• Appreciate the holistic nature of our Spa environment.
• Be able to work as part of a team.
• Have excellent communication skills - Fluency in English is essential for this role.

Why work for Carton House, A Fairmont Managed Hotel?

• To be part of Accor’s large global hospitality network.
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Additional annual leave with long service.
• Refer a Friend bonus of €250.
• Learning and development opportunities.
• Employee Assistance Programme.
• Strong team focus and team atmosphere.
• Meals and uniform are provided.
• Free parking.
• Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
• Training is provided both on-the-job and through organised training seminars with both internal and external trainers.